1. Information We Collect

We may collect and process the following types of personal data:

a) Personal Information

• Full name
• Phone number
• Email address
• Date of birth
• Gender

b) Health Information

• Medical history
• Weight-related information
• Lifestyle details (as provided during consultation)

Note: Health-related data is considered sensitive and is handled with strict confidentiality.

c) Technical Data

• IP address
• Browser type and version
• Device information
• Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your data for the following purposes:

• To provide medical consultation and healthcare-related services
• To respond to your inquiries or appointment requests
• To improve our website and user experience
• To comply with legal and regulatory requirements
• To communicate important updates regarding your care

We do not sell or rent your personal data to third parties.

3. Disclosure of Information

We may share your information only when necessary:

• With licensed medical professionals involved in your care
• With service providers (e.g., hosting, analytics) under strict confidentiality agreements
• When required by law or regulatory authorities

4. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Secure servers and encrypted connections (SSL)
• Restricted access to sensitive data
• Regular system monitoring

However, no online system is completely secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website uses cookies to:

• Enhance user experience
• Analyze website traffic
• Improve marketing performance

You may disable cookies in your browser settings, but some features of the website may not function properly.

6. Your Rights

Under the PDPA, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Withdraw consent for data usage

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory obligations

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

NuLifeCare
Email: contact@nulifecare.com.sg
Phone: +65 6844 1528 Address: Blk 325 Ubi Avenue 1 #01-701 Singapore 400325

11. Medical Disclaimer

Information provided on this website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before making any medical decisions.

12. Consent

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.